At Gale Journeys, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and your rights with regard to your personal data when using our website, [[email protected]], which operates worldwide. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you place an order or interact with our website. This may include:
- Personal Information: Name, address, phone number, and email address.
- Payment Information: While we only offer cash-on-delivery as a payment option, we may collect necessary information for order fulfillment.
- Browsing Data: Information about your browsing activity on our website, such as IP addresses, device information, and browsing patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including shipping and delivery.
- To respond to your inquiries and provide customer support.
- To improve our website, products, and services based on your preferences.
- To send you promotional materials (if you’ve opted-in).
- To comply with legal obligations.
3. How We Protect Your Information
We use reasonable security measures to protect the information you share with us, including encryption technologies, firewalls, and secure servers. However, please note that no data transmission over the Internet or electronic storage method is 100% secure.
4. Cookies
Our website uses cookies to improve user experience. Cookies are small data files stored on your device that allow us to remember preferences, analyze site traffic, and provide personalized content. You can manage cookies through your browser settings.
5. Third-Party Services
We do not share or sell your personal data to third-party advertisers. However, we may share your information with third-party service providers necessary for processing your orders, including shipping companies or customer service providers, but only for the purposes of fulfilling your order.
6. Opting Out of Promotional Communications
If you have opted into receiving promotional emails, you can unsubscribe at any time by following the “unsubscribe” link at the bottom of any email we send you or by contacting us directly. To opt-out of promotional communications, please send us an email at [email protected] with the subject line “Opt-Out.”
7. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in the personal data we hold.
- Request that we delete your personal data, subject to legal exceptions.
If you wish to exercise any of these rights, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at [email protected].